PROJECTS
Data Monetisation - Online Charging (OCS)
T-Mobile Austria
Leadership of Data Monetisation Project, revamping legacy technology, increasing Data bundle postpaid revenues and revitalizing prepaid Data, Voice, Messaging and Auto Payment services.
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Transformed legacy IN and IT BSS systems to evolved charging architecture – on time in budget.
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Revitalised data, voice, messaging service architecture and subsequent post and prepaid propositions.
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Streamlined project, introducing structure, transparency, and cross functional stake holder governance.
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Project and Release Management (ITIL standardised) of all IT and Network infrastructure, including subscriber data migration of post and prepaid customer base.
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Applied Waterfall, SCRUM and Agile project methodologies to time box and prioritise delivery of business requirements spanning multiple iterative IT releases and NT deliverables.
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Coached project team through challenging conception & design to achieve complex scope deliverables.
Internet of Things & M2M Competitive Analysis
Independent Management Consultancy – Germany, EU
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Competitive Analysis of IoT / M2M technology adoption in the Elevator & Escalator industry for intelligent people movement systems and applications.
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SWOT analysis of IoT eco system and supplier landscape.
Cloud Messaging Architecture Transformation
T-Mobile International – Western Europe
Programme & Release management of Virtualised Mobile Messaging Cloud transformation project across Europe, responsible for budget, vendor management & group technical, operations strategy.
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Revamped client Messaging infrastructure from a country centric localised architecture to a Shared Virtualised (SaaS) Redundant Cloud solution generating six figure costs savings.
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Orchestrated pan European PMO programme governance and project framework to coordinate international virtual project management teams, spanning five European countries, of up to 200 staff.
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Influenced organisational conflicts of interests to negotiate national and international senior stakeholder buy-in, aligning expectations and requirements as common programme key success criteria.
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Exceeded programme savings target through diligent risk management, regularly reviewing and mitigating technical & financial risks to ensure committed savings and budget were met.
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Cross fertilisation of programme & project lessons learned amongst client project management community through 7 Keys internal auditing programme.
Mobile Network Start Up & Launch
Orange Thailand, Asia
Strategic Product Development & Service Delivery reporting to the Director of Engineering responsible for the strategy, design, planning, implementation, rollout & service performance management of client Value Added Services (VAS) portfolio.
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Inspired high performance multicultural team of 25 engineers to deliver ambitious mobile network goals.
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Launched mobile VAS architecture within 9 months to meet aggressive 2.5G network rollout schedule.
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Rapid expansion of VAS capacity to meet subscriber growth of 1M within 7 months.
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Deputised for the Director of Engineering responsible for over 100 staff Radio, Transmission & Core.
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Developed influential cross functional relationships with Product Marketing, Customer Services, and other operational functions understanding business requirements and advising on their feasibility.
IPTV & Video Streaming
Global ICT Supplier and Service Provider – Germany, EU
Customer facing Project Manager, leading software integration of Next Generation TV programme providing hybrid Telestrial TV (DVB-T), Video on Demand (VoD), Satellite, and IPTV streaming services incl. OTT (Over The Top) Netflix and YouTube video streaming services, in SD, HD & UHD. Multiscreen accessable via SmartTVs, Smart Phones, Tablets, PC / Apple Mac, Android, iOS devices.
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System integration of IPTV platform with set top box (STB) hardware, 3rd party STB client middleware and service providers IT & video content systems.
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Negotiated, aligned and committed project resources and planning with supplier HQ and the customer.
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Synchronised integration of Agile / SCRUM STB Client & UI software development with Waterfall based STB HW and IPTV platform deliverables.
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Maximised supplier STB revenue recognition through mitigation of 3rd party client middleware integration risks.
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Evolved supplier IPTV roadmap in line with customer programme requirements & expectations.
Natural Language and Artificial Intelligence
Blue Chip Private and Public Sector Industry, United Kingdom
Various key positions and projects held within the UK private and public sector natural language and artificial intelligence industry, with over 10 years experience.
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Research and Development of large scale vocabulary speech recognition, speaker recognition and topic spotting systems for the UK government.
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Key member of a panel of experts selected by the British Government to transfer knowledge of Speech Technology systems deployed in the USA to UK industry leaders.
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Innovative speech driven contact centre IVR systems for telecoms service providers.
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Product Marketing, Pre Sales, Requirement Engineering of voice activated telco grade IN IVR system for one of the largest teleco suppliers in the world.
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Transformation of research software into powerful speech processing platform, securing licenses for one of the few operational speaker verification systems in use at the time.
Start Up and Transformation of Asia Sourcing Office
Deutsche Telekom – Greater China, Asia Region
Leadership of Asia Office located in Shenzhen, China, providing technology innovation, quality management, sourcing and supply chain services to Group EU & US markets, for mobile, fixed, IT networks and customer equipment.
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Promoted through the ranks during a three year period, rising up from Head of NT & IT Procurement, to VP Procurement, and finally Branch Manager, controlling annual office budget with 30 staff.
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Rapid expansion of client Asia Sourcing tripling RAN & FTTx equipment volumes and slashing costs by up to 50%.
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Extended client resources and reach to influence and maximise Asia supply chain value, quality and CSR compliance, by forging collaborative strategic vendor relationships.
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Significantly enhanced local team skills by coaching and training in project, quality & intercultural management, strategic sourcing, and corporate social responsibility.
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Protected client interests by strategic execution of organizational transformation programme, prior to the Chinese economic downturn, reducing costs and client liabilities by 75%.